Hello World

I’ve been meaning to start a blog for a while, but now that I’m going back to work at Google, I feel like the daily commuting time might actually keep me writing.  So, without further ado, welcome to my first post: Why Posterous?  I figure it’s appropriate to start with a topic as meta as this.  Also, on the heels of selling Aardvark to Google, Posterous provides a good opening to talk about one of the things that I think made Vark successful. 

The Internet is a place where network effects dominate.  Whether a business is algorithm based (e.g., Google), or content based (e.g., Youtube), or activity based (e.g., Facebook), or commerce based (e.g., eBay) – more visitors means a higher quality experience.  That means the site that has a traffic lead tends to build on that lead.  Once a powerful incumbent exists, a new entrant has to be much better along some critical dimension to change people’s habits. 

In the past, I tended to think that many opportunities existed to create new websites in categories where no incumbent existed if one picked carefully and executed well.  But when the time came to actually start a new Internet business in 2007, I concluded that the web itself had become saturated.  Excluding the most fanatical digerati, people do not visit more than a half dozen distinct websites on a regular basis.  In the last five years, I can only count one website that has entered my normal rotation (Facebook).  Youtube rotated in but rotated back out, as have many other sites.  Twitter is on the verge of earning itself a spot.   So it seemed foolhardy to think that I might build a new destination site.  Instead, my cofounders and I decided to build something that could be accessed from the places where people already spend their time online.  The idea was that we should add value to people’s existing habits not try to change them.

Aardvark was the sixth idea that we tried, following a string of failed prototypes (see my comment below).  But all our ideas were subject to the restriction that they could not be a destination site.  Any candidate idea had to be useful from within some other online application.  Aardvark is designed to be a contact that is accessible from anywhere that contacts go (email, phone, IM…).  It wasn’t until we were about eighteen months into the company that we finally built a full-fledged website.  That seemed pretty remarkable for a *web* company but I think it will increasingly be there norm. 

Companies that build their business on the back of SEO, or on iPhone, or as a Facebook application are all part of what I see as a new world order on the web.  If you can get people on masse to type the name of your site into their browser bar, you will probably be worth billions but you need to be a braver entrepreneur than I to chase that prize.  But you’ll start to see more and more companies like Zynga build enormous value in symbiosis rather than competition with the major online brands. 

So, in choosing a blogging platform, it just made sense to use Posterous.  The whole idea of the site is that I never have to go the website and can push content from any major web application to be accessed on all the major third party applications.  That means I can blog when I don’t have convenient access to the Internet (like from a shuttle bus) and I can support fellow entrepreneurs who are moving to build value on the shoulders of the big sites in this new era of open and semi-open platforms.

17 responses
Hey Max,
Posterous is pretty awesome. I use it for iPhone pics that I grab and want to share. Congrats on Aardvark.
Congrats and thanks for the support! *high five*
Welcome to Posterous! Thanks for choosing us as your blogging platform.

One of the philosophies of posterous right from the start was to not create a crazy destination site to do all your posting and publishing.

While a web destination is one (good) way to consume content, we believe that it's better to publish from tools you're already using. This means email, iphone apps, SMS, Twitter clients, etc.

We want to be invisible, and make publishing very natural, always in the back of your mind.

Congrats on the sale to Google, and please let us know anytime if we can help you in any way!

would love to see you discuss how aadvark got its few n thousand users.
@plc I second that. My friend and I share a lot of the same opinions about symbiotic relationships on the web as you. But I would like to hear about the first use experience for Aardvark user #1, #20 and #100.
one beef - we're going to need to discuss this "youtube rotated out of your six sites" thing ;-)
I think you should elaborate on some of the company ideas you rejected in order to enlighten your audience on your thought process
Twang,

For posterity's sake, here's a list of the early ideas we rejected before committing to Aardvark:

Rekkit - A service to collect your ratings from across the web and give better recommendations to you. The system would also provide APIs to 3rd party websites so they could have richer profile data and better algorithms to do collaborative filtering.

Ninjapa - A way that you could open accounts in various applications through a single website and manage your data across multiple sites. You could also benefit from a single sign-on across the web and streamlined account creation, management, and cancellation.

The Webb - A central phone number that you could call and talk to a person who could do anything for you that you could do on the web. Your account information could be accessed centrally and sequences of simple web tasks could be done easily without the use of a computer.

Web Macros - A way to record sequences of steps on websites so that you could repeat common actions, even across sites, and share "recipes" for how you accomplished certain tasks on the web.

Internet Button Company - A way to package steps taken on a website and smart form-fill functionality. From a button, a user could accomplish tasks, even across multiple sites, quickly without having to leave the site or application where the button was embedded. People could encode buttons and share buttons a la social bookmarking.

Each of these ideas turned out to be interesting but not compelling. My cofounders and I would conceive of an idea, build it in very early prototype form, and get it in the hands of users. People might express enthusiasm for one idea or another but they wouldn't actually use the product that, in admittedly raw form, offered the particular value proposition. In contrast, Aardvark (a chat buddy that could accept questions and have them answered by people in your network in real-time), got pretty immediate uptake.

As an aside, most of these ideas resemble products that venture funded startups have since brought to market. Even as I see much more impressive implementations of what we prototyped, I'm skeptical of their mass appeal.

Great list. I now think you should have thrown a fake one in just for kicks and tried to see who can guess the fugazzi
Max, great post on how you and your co-founders decided to start Aardvark. I'm curious, why didn't the "Web Macros" idea take off?

Lewis

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